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Easy configuration of PTZ cameras in Xeoma

ptz_cameras_shadow A pan–tilt–zoom camera (PTZ camera) is a camera that is capable of remote directional and zoom control. PTZ cameras are often used with cctv systems because they are able to move and catch every angle of the territory easily.

PTZ is an abbreviation for pan, tilt and zoom and reflects the movement capability of the camera. Also there are other types of PTZ cameras such as ePTZ (enhanced PTZ) that allows locking the camera on a specific part of the image without moving, and there’s also virtual pan-tilt-zoom (VPTZ) where a high-resolution camera can digitally zoom and pan into portions of the image, with no physical camera movement.

There are plenty of PTZ ip cameras on the market these days that can fit any budget. Xeoma supports 99% of all cameras, so you can always find the perfect camera that meets your requirements, and use it in Xeoma.

Set up PTZ cameras in Xeoma

You can add cameras in Xeoma via ‘+’ menu. You can use any method that is suggested there. E.g. you can use ‘Simple search for local cameras’ so that Xeoma could scan your local network and find all available cameras, or you can use ‘Search by ip/password’ – specify camera’s ip address, login/password (if available) and port (you can also leave it blank, and Xeoma will scan all ports). Alternatively, you can add your camera manually via ‘+’Add new camera manually – specify URLs (streams) for preview and archive recording. Usually, URLs can be checked in camera’s documentation, admin page in browser or Internet.

plus_menu_add_camera– simple search for local cameras
– search by ip/password
– add new camera manually

If you have a PTZ ip camera, Xeoma will find it automatically during local search if it’s in your local network. If you add your PTZ camera via ‘+’Search by ip/password, you can use ONVIF port (if your camera supports PTZ through ONVIF). PTZ port can be checked in camera’s admin page in browser (http://CAMERA’s_IP_ADDRESS:PORT).

After Xeoma finds your PTZ camera, you can start using PTZ by clicking on the PTZ icons in single camera view mode (click on the camera image) in the upper right corner of the camera window or in the bottom panel.

ptz_main_window_icons
 

xeoma_ptz_presets_tours_guard_patrol When you click on the PTZ icon, you’ll see a PTZ menu to control the camera and adjust other parameters like PTZ touring and presets.

By means of these tools you can move your camera left-right, up-down and zoom in/out. Manual PTZ will be helpful if you’d like to check a specific area of your territory. But if you’d like to track the territory automatically, you can use our module “PTZ Tracking”.

 

ptz_universal_camera_modules_settings universal_camera_module_icon You can click on the ‘Universal camera’ module in your modules chain to enter its settings. In ‘Universal camera’ module’s settings you can find necessary PTZ configuration that can be changed:

– You can change PTZ port (the best variant is to use ONVIF PTZ port if available)
– You can choose different PTZ options (“Use PTZ controls”)
– You can setup PTZ inversion
– You can press ‘Test PTZ’ to test current settings and make sure that PTZ is working fine

All these parameters will help you configure PTZ for your camera if it wasn’t found automatically or was found incorrectly.

There is also integration with PTZ joysticks (USB controllers) available. PTZ joysticks help not only to monitor the viewing area, but also to respond quickly if a particular module is triggered e.g. motion detector.

And even more flexibility with Xeoma’s Additional module: Move to PTZ preset. It is a professional feature that can help you get a better view at events happening in different parts of a rotating camera image. While the camera is moving according to a guard tour it can zoom in on different areas or look for different objects there, and let Xeoma do other video analytics in each area.

Troubles with finding PTZ for your camera in Xeoma?

Troubleshooting PTZ in Xeoma
If Xeoma didn’t find PTZ for your camera, you can check the following:

  • Check that PTZ works fine in camera’s admin page in browser
  • You can check “Universal camera” module’s settings in Xeoma (if PTZ option was found)
  • Check your camera’s PTZ port in browser and use it in Xeoma (in “Universal camera” module’s settings)
  • Enable ONVIF for your camera if it’s available (in camera’s admin page in browser)
  • Try different preview URLs in ‘Universal camera’ module’s settings
  • Try “Simple search for local cameras” via ‘+’ menu again, sometimes it helps
  • Check that you’re connected under User with permission to use PTZ (Main menu – Remote access – Users), alternatively connect under Administrator in Xeoma

If camera supports standard PTZ streaming, then everything should be working fine.
However, for some cameras special actions are required. For example, for Hikvision DS-2DE3304W-DE you need to enable “Hikvision-CGI” and set the authentication to “digest/basic”. Enabling ONVIF and creating an ONVIF user with your camera’s user/password credentials might be also required.

Sometimes all it takes is just a few minutes to wait, and Xeoma will find PTZ for your camera.

Also, if you’re using OEM version please make sure that PTZ was set to be available during customization (check rebranding utility)

If it doesn’t help you resolve the issues with PTZ of your camera or cameras, please contact us – we will be happy to help!

Mini-FAQ for PTZ:
Why is my PTZ reaction so slow?
How do I change the size of Xeoma’s PTZ control for my camera?
PTZ Tracking: not going to start position

November, 5 2020

Read also:
Additional modules in Xeoma: artificial intelligence and more refined features
PTZ Tracking for PTZ security cameras in video surveillance systems
Setting up PTZ guard tour in Xeoma
PTZ joysticks in Xeoma
Additional module in Xeoma: Move to PTZ preset