Attention please! Our tech support over phone and online chat will not be working from April 28 to May 1 (Sunday through Wednesday) and from May 9 to May 12 (Thursday through Sunday), 2024 due to national holidays.
Please send us an email letter if you have a question, or see if our self-help pages help. Here’s a guide on how to look for answers on our website

Technical support will be working om these dates: 1) Saturday April 29, 2) May 2 – May 3 (Thursday-Friday), and 3) May 6 to May 8 (Monday-Wednesday). Also, we will resume working in the usual volume right after the holidays, from the 13th of May, 2024 (Monday) on.

Contact us – FelenaSoft Company – software development and outsourcing

To find out more about our services in software development, request a quote or ask about about our software products, please contact us. We also welcome your feedback about our products and services and ideas for new products.
Free pre-sale and post-sale support and project estimation. Please contact us for a quote.

For more ways to contact us (Online Chat, skype, or message submit form) please visit the contact page for our product Xeoma


support hereAt felenasoft hereDot com

or use this contact form

If your emails return to you with error, please try to write us to these emails, too:

xeoma hereDot felenasoft hereAt gmail hereDot com

or see troubleshooting

Technical and pre-sale support is free of charge. Our operators will reply to your email within one working day. Please pay attention to the email delivery time. If we receive it at the end of the day, we will answer it the next day.


+44(20)3807-04-87 United Kingdom, London 0630-1800 and 2100-2300 BST (GMT+1)
+1(646)757-12-87 USA, New-York 01:30 am – 1:00pm and 4:00pm -6:00pm DST(GMT-4)
+1(888)755-27-86 USA, toll-free 01:30 am – 1:00pm and 4:00pm -6:00pm DST(GMT-4)
+420(296)399-390 Czech Republic, Prague 0730-1900 and 2200-2400 CEST (GMT+2)
+45(78)73-32-86 Denmark, Copenhagen 0730-1900 and 2200-2400 CEST (GMT+2)
+972(3)5200091 Israel, Tel Aviv 0830-2000 and 2300-0100 IDT (GMT+3)
+7(727)312-2333 Kazakhstan, Almaty 1030-2200 and 0100-0300 GMT+5
+370(69)19-87-86 Lithuania, Kaunas 0830-2000 and 2300-0100 EEST (GMT+3)
+31(970)1028-10-86 Netherlands, Amsterdam 0730-1900 and 2200-2400 CEST (GMT+2)
+48(57)358-10-86 Poland, Gdansk 0730-1900 and 2200-2400 CEST (GMT+2)
+7(900)348-42-71 Russia, Kaliningrad 0730-1900 and 2200-0000 GMT+2
+46(10)450-09-88 Sweden, Stockholm 0730-1900 and 2200-2400 CEST (GMT+2)
+41(31)588-00-86 Switzerland, Bern 0730-1900 and 2200-2400 CEST (GMT+2)

Work hours:

Find below the best time to contact us through phone or live chat. Emails are accepted 24/7 and usually answered within 1 working day.

For more ways to contact us (Online Chat, skype, or form to submit your message through our site) please visit the contact page for our product Xeoma