Contact us: help, answers to your questions, cooperation
Attention please! Tech support over phone or online chat will not be working on the 14th of June, 2021(Monday) due to a national holiday. Please send us a letter if you have a question, or see if our self-help pages help: https://felenasoft.com/xeoma/en/support/
Technical support will resume working in the usual volume after the holidays on Tuesday, the 15th of June 2021.
Questions about licenses and activation
• Move licenses to another equipment, find your licenses, change user data and more with this section
• Frequently asked questions about licenses and activation
Have an urgent question? Send it through email! Our operators are also checking it in non-working hours.
Contact us by email:
support hereAt felenasoft hereDot com
or use this contact form
If your emails return to you with error, please try to write us to this email, too:
xeoma hereDot felenasoft hereAt gmail hereDot com
or see troubleshooting
Technical and pre-sale support is free of charge. Our operators will reply to your email within one working day. Please pay attention to the email delivery time. If we receive it at the end of the day, we will answer it the next day.
Paid support is applied only if custom development is required, in such case please contact us for a quote.
Any questions? Let’s talk!
Schedule a conference call with us through Zoom, Skype, Microsoft Teams etc. to discuss all things partnership!
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To open chat, click here:
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Attention! If you’re having issues with activation, please see first if this section helps.