Attention! If you need to move your license (or reset it) or if you’re having issues with activation, please see first if this section helps.
Have an urgent question? Send it through email! Our operators are also checking it in non-working hours.
Contact us by email:
or use this contact form
If your emails return to you with error, please try to write us to these emails, too:
or see troubleshooting
Technical and pre-sale support is free of charge. Our operators will reply to your email within one working day. Please pay attention to the email delivery time. If we receive it at the end of the day, we will answer it the next day.
Paid support is applied only if custom development is required, in such case please contact us for a quote.
|+44(20)3807-04-87||United Kingdom, London||0800-1500 GMT|
|+1(646)757-12-87||USA, New-York||3 am-10 am EST(GMT-5)|
|+1(888)755-27-86||toll-free (USA, Canada)||3 am-10 am EST(GMT-5)|
|+7(499)346-70-87||Overtime support||6 pm-2 am EST(GMT-5)|
|+7(900)348-42-71||Russia||3 am-10 am EST(GMT-5)|
To open chat, click here:
felenasoft (USA) – cooperation and partner program, felenasoft_2 – technical issues.
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Attention! If you’re having issues with activation, please see first if this section helps.