Recordings and archive questions

Q: If I have a 1 terabyte hard drive and I want to add another hard drive in linux, do I have to do any configuration so that xeoma recognizes it for recordings?

A: Lickily, no, no actions required on your part for Xeoma to see a new hard drive because it sees all hard drives that your system sees. You just start putting the paths to the new drive in “Preview and Archive” module settings for cameras that you’d like to write recordings from to that drive.

Valid as of November, 10 2022

Q: can I set a recording limit of for example only 7 days? even if there is disk space

A: You can do that limitation in the settings of the “Preview and Archive” module. More about the module and its settings

Valid as of November, 10 2022

Q: When a customer no longer wants the camera service, can the user’s recordings be deleted?

A: Of course. The system administrator can erase them manually from the disk or from Xeoma interface.
In the former case, check out the path to the user’s camera archives in his camera(s) “Preview and Archive” module settings. Open this folder in disk and remove it.

In the latter case, you can open a user’s camera archive in Xeoma’s viewer with a “Play” button in the right corner of user’s camera(s) preview boxes. And then open the Main menu of the Archive viewer (looks like the general Xeoma’s Main Menu icon) and find the Delete option there. See how to work with archive export or removal here

Tip: in “Preview and Archive” module settings you can also set a shorter video storage time (for example, 1 hour) and Xeoma will erase recordings by itself.

NOTE: If you’re using Xeoma Pro Your Cloud, a service created specifically to make your own VSaaS and sell it to customers, you can use billing scripts to synchronize payments with accounts, including to move or remove settings and/or archives of users who didn’t pay.
More about Xeoma Pro Your Cloud

Valid as of November, 10 2022

Q: Why your software makes breaks in the recording? While she is recording I see a recording icon while he pauses he shows me a clock display. Does he continue to lead in all this?

A: Looks like you have a working Motion Detector module in the chain. Which means that only those entries get to the archive, where some motion (change of picture) is suspected. When the red Rec is not shown, it is replaced with red date of the latest detected motion event.

The Motion Detector module is in each camera’s default chain in many of Xeoma editions. You can re-configure it to trigger more/less frequently, or you can remove it from the chain if you need 24/7 recording instead.

Now, you can review and change your chain of modules for a certain camera by clicking the small gear button in the top right corner (see 8 in this section)

You will see a chain of modules like depicted here

Click on the Motion Detector module icon in the workflow to open its settings

If you’re open to play around with Motion Detector’s settings, here’s more about what each of them does.

And if you’re willing to use Motion Detector but get too many false alarms, read this troubleshooting guide.

If you don’t want the Motion Detector, remove it with either the Trash bin icon in the module’s settings or in the way it is shown here.

Additional interesting read: How modules work in a chain

Valid as of November, 16 2022