← See all customer care notes

Getting the “Attention! A change in the executable file is detected” message

If your Xeoma suddenly displays a message that claims there was a change in the program executable file, it’s not always the case of virus infection or a hacker attack. This message can also appear if you’ve customized Xeoma the wrong way or if there has been an error while downloading some additional Xeoma files.

If the message doesn’t occur again, there is no need to worry: everything is fine.

If the message occurs more than once, you can always download a new executable file. Just don’t forget to reset your license: manually or by contacting the tech support team.

Valid as of January, 17 2025