Responses to user support requests. Weekly overview. Part 10.
Q: Trying to add a remote camera the port that it’s asking for its the http rstp https or server port that I need to put in
A: The primary port Xeoma uses for getting the video from a camera is RTSP port (554 by default). HTTP port (80 by default) is useful for general communication with the camera, i.e. during the search. The other ports aren’t needed.
Q: hello, How can I change these buttons color? (slider/switcher picture)
A: It’s a picture check_box_on.svg so you can change the color by replacing the picture.
In fact, it’s a pair of pictures, each for two states – on and off.
See skin.xml in the rebranding tool:
<!-- CheckBox -->
<Element type="CheckBox">
<BackgroundColor>0, 0, 0, 0</BackgroundColor>
<TextColor>255, 255, 255</TextColor>
<TextFont>default 14</TextFont>
<!-- Button -->
<Image id="On">
<Size>40, 21</Size>
<Name>check_box_on.svg</Name>
</Image> <!-- ON (pair 36x36 PNG) -->
<Image id="Off">
<Size>40, 21</Size>
<Name>check_box_off.svg</Name>
</Image> <!-- OFF (pair 36x36 PNG) -->
<Image id="TripleOn">
<Size>55, 21</Size>
<Name>triple_check_box_on.svg</Name>
</Image> <!-- ON (pair 36x36 PNG) -->
<Image id="TripleOff">
<Size>55, 21</Size>
<Name>triple_check_box_off.svg</Name>
</Image> <!-- OFF (pair 36x36 PNG) -->
<Image id="TripleSkip">
<Size>55, 21</Size>
<Name>triple_check_box_skip.svg</Name>
</Image> <!-- INACTIVE (pair 36x36 PNG) -->
</Element>
Q: can you force xeoma to re-interrogate the camera for PTZ?
A: Yes, you can do it like this:
1) change the PTZ port in the Universal Camera settings to any wrong value
2) press Ok
3) change it back to the right value
4) press Ok
5) wait for 3-5 minutes
Q: If we use a VM as a serve, will it work?
A: Yes, you can use Xeoma on a VM, the only difference is that it requires a stable Internet connection for a license (or a local license server, or a hardware key). See more on this here.
July 25, 2025