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Technical and pre-sales support is free of charge. We respond within one business day. Emails received late in the day will be answered the following business day. Paid support applies only to custom development requests or VIP support outside of our usual scope. Contact us for a quote.
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Schedule a conference call with us through Google Meets, Zoom, Microsoft Teams etc. to discuss all things partnership!
We offer personalized demos, onboarding sessions, remote setup assistance, unlimited consultations, and more.
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Phone support is available in English only.
For support in other languages, contact us by email.
+44(20)3807-04-87
United Kingdom, London
0700-1600 BST (GMT)
+1(646)757-12-87
USA, New-York
02:00am – 11:00am EST(GMT-5)
+1(888)755-27-86
USA, toll-free
02:00am – 11:00am EST(GMT-5)
+49(1515)290-35-08
Germany, Bonn
800-1700 CET (GMT+1)
+420(296)399-390
Czech Republic, Prague
800-1700 CET (GMT+1)
+45(78)73-32-86
Denmark, Copenhagen
800-1700 CET (GMT+1)
+972(3)7621576
Israel, Tel Aviv
900-1800 IST (GMT+2)
+7(727)312-2333
Kazakhstan, Almaty
1200-2100 GMT+5
+370(69)19-87-86
Lithuania, Kaunas
900-1800 EST (GMT+2)
+31(970)1028-10-86
Netherlands, Amsterdam
800-1700 CET (GMT+1)
+7(900)348-42-71
Russia, Kaliningrad
0900-1800 GMT+2
+46(10)450-09-88
Sweden, Stockholm
800-1700 CET (GMT+1)
+41(31)588-00-86
Switzerland, Bern
800-1700 CET (GMT+1)
Messengers:
WhatsApp: +16467571287
Telegram: @xeoma_surveillance
WeChat: +16467571287
Live chat: See below
900-1500 GMT
Support Hours:
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Also from FelenaSoft: KnownCalls — a free Android app that blocks robocalls, telemarketing, and spam calls automatically. Learn more about the KnownCalls app.
ABOUT US
FelenaSoft has been developing software products since 2004. Our main goal is to create quality product for our customers.
We also offer custom software development services. Our depth of experience, specialized engineering focus, and competitive rates allow us to deliver high-quality solutions across a wide range of requirements.
AUTHORIZED GLOBAL REPRESENTATIVES
FelenaSoft operates through a network of authorized representatives worldwide. The offices listed below are official Xeoma resellers and are equipped to support customers in their regions.
We welcome all feedback, bug reports, and feature suggestions for the Xeoma IP camera software. Your input directly influences how Xeoma develops.
Have an idea for a new product or feature? We’d love to hear it.
We urge you to refrain from using emails that contain personal data, and from sending us personal data in any other way. If you still do, by submitting this form, you confirm your consent to processing of your personal data
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We urge you to refrain from using emails that contain personal data, and from sending us personal data in any other way. If you still do, by submitting this form, you confirm your consent to processing of your personal data
