By contacting Xeoma tech support and customer care, you agree to processing of your data in amount necessary to provide response to your inquiry. More in Terms and Conditions
Attention please! Due to New Year holidays our tech support over phone, online chat or messengers will not be working from December 29, 2024 to January 8, 2025. During this time, please send us an email if you have a question, or see if our self-help pages help instead. Here’s a guide on how to look for answers on our website
Technical support will resume working in the usual volume right after the holidays, from the 9th of January, 2025 (Thursday) on.
Contact us: help, answers to your questions, cooperation
You can request bank invoice in a couple of clicks here! Just select the desired product – Bank – Buy – and enter your email to receive the invoice.
Technical and pre-sale support is free of charge. Our operators will reply to your email within one working day. Please pay attention to the email delivery time. If we receive it at the end of the day, we will answer it the next day. Paid support is applied only if custom development is required, in such case please contact us for a quote.
Any questions? Let’s talk!
Schedule a conference call with us through Google Meets, Zoom, Skype, Microsoft Teams etc. to discuss all things partnership!
Get a personalized demo, training, TeamViewer setup session, unlimited consultations and much more!
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Office contacts (on weekdays):
Please note that calls are only processed in the English language. Email us to support in your language
+44(20)3807-04-87
United Kingdom, London
0700-1600 BST (GMT+1)
+1(646)757-12-87
USA, New-York
02:00am – 11:00am DST(GMT-4)
+1(888)755-27-86
USA, toll-free
02:00am – 11:00am DST(GMT-4)
+49(1515)290-35-08
Germany, Bonn
900-1700 CEST (GMT+2)
+420(296)399-390
Czech Republic, Prague
800-1700 CEST (GMT+2)
+45(78)73-32-86
Denmark, Copenhagen
0800-1700 CEST (GMT+2)
+972(3)7621576
Israel, Tel Aviv
900-1800 IDT (GMT+3)
+7(727)312-2333
Kazakhstan, Almaty
1100-2000 GMT+5
+370(69)19-87-86
Lithuania, Kaunas
900-1800 EEST (GMT+3)
+31(970)1028-10-86
Netherlands, Amsterdam
800-1700 CEST (GMT+2)
+48(57)358-10-86
Poland, Gdansk
800-1700 CEST (GMT+2)
+7(900)348-42-71
Russia, Kaliningrad
0800-1700 GMT+2
+46(10)450-09-88
Sweden, Stockholm
800-1700 CEST (GMT+2)
+41(31)588-00-86
Switzerland, Bern
800-1700 CEST (GMT+2)
Calls only: +16467571287
whatsapp, telegram @xeoma_surveillance, wechat
Only for calls, chats are not available
(click on any of the links to send a hello note to us and start a conversation)
We guarantee that no spam will be sent, and your contacts will never be given to third parties.
Try also: KnownCalls: FelenaSoft‘s new, 100% free call blocking app for Android that rejects robocalls, telemarketing and spam calls. See more about the KnownCalls app.
Xeoma global official representatives
FelenaSoft is a growing international company with offices around the world. Below is a list of our global official representatives who sell Xeoma and can provide our customers with the solutions they need.
Europe
Germany
Erlenbachstraße 1-3, 89155 Erbach
+49(0)730 592 8383
Germany
Peutestrasse 51, 20539 Hamburg
+49 40 5598455-0
Denmark
Båstrupvej 535, 3480 Fredensborg
+45 5182 2244
Italy
Via Livorno, 60, 10144 Torino (TO)
+39(0)111 975 0951
Netherlands
PO box 80152, 3508 TD Utrecht
+31 850 208 000
UK
Unit C1 Brearley Place, Baird Road, Quedgeley Gloucester GL2 2GB
+44(0)330 016 7680
UK
109 Festing Grove, Portsmouth, Hampshire, PO49QE
+44 2392006581
MENA
MENA area, especially United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Egypt, Iraq
GREENOLOGY ENGINEERING LTD
Main office: 82A Andrea Avraamidi, Strovolos 2024, Nicosia Cyprus. Local offices throughout MENA.
We value and welcome your feedback about Xeoma IP camera software. Your message will help us enhance the program and improve its efficiency in matching your goals.
Have an idea of a totally new product we could make? Please let us know as well!
We urge you to refrain from using emails that contain personal data, and from sending us personal data in any other way. If you still do, by submitting this form, you confirm your consent to processing of your personal data
FREE TRIAL OF XEOMA
You can request free demo licenses for Xeoma here. Enter your name and your email to send the license to in the fields below, and click the ‘Get Xeoma free demo licenses to email’ button.
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We urge you to refrain from using emails that contain personal data, and from sending us personal data in any other way. If you still do, by submitting this form, you confirm your consent to processing of your personal data