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Visitors Counter

Analyze the footfall traffic of your business

A unique Xeoma function that lets you effectively measure customer flow for your shop, showroom, or office attendance — with simple line-crossing detection and exportable CSV reports for detailed analysis.

Visitors Counter — a basic module for estimation of customer flow
1 or 2 Directional counting
CSV Exportable reports
Simple configuration
Automatic reset available
Overview

Visitors Counter in Xeoma

Visitors Counter module icon “Visitors Counter” works by counting each time visitors cross a line you draw across the entrance — a simple, reliable way to gather attendance statistics. This module is available in Xeoma Standard.

Advice from Xeoma video surveillance software

Good to know: Xeoma offers several other options for visitors counting — Counting with movement direction, Unique visitors detection, and Restaurant clients counter.

How to set it up

Get counting in three steps

No complex configuration — just add the module, draw a line, and choose how you want to count.

Visitors Counter placed after Motion Detector in a Xeoma chain
Step 1 — Add the module

Connect after Motion Detector

Start working with the “Visitors Counter” module by inserting it right after the “Motion Detector” in your chain. This lets the counter act on the movement the detector picks up.

Marking the entrance with a line for visitors to cross
Step 2 — Draw the line

Mark the entrance

Mark the entrance with a line — simply draw it with the brush tool. Visitors have to cross this line in order to be counted.

Visitors Counter module settings — counting method and reset interval
Step 3 — Configure

Adjust the settings

Fine-tune the module to facilitate data collection. Choose the counting method (1- or 2-directional) and set the interval for the counter’s resetting to match how you want your statistics grouped.

Counting methods

One direction or two?

Pick the method that matches how people move through your entrance.

1-Directional — count every crossing

Counts every single time the line is crossed. Useful when people always move in the same direction through a passage or one-way entrance.

2-Directional — count every second crossing

Counts every second crossing of the line as 1 visitor. Useful for keeping track of people exiting and entering through the same door.

Visitors Counter - banner

Export your data to CSV

Save the collected data in a CSV report showing exactly what time visitors entered or exited. Ideal for keeping statistical records and sending them to external software for detailed analysis.

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Troubleshooting

Frequently asked questions

Q: I need to detect people that walk in, but Xeoma detects people walking by — too many false detections. How should I position my camera?

A: To avoid false detections, position your camera so it doesn’t “see” unnecessary movement from people walking by. To detect visitors who pass through the door and enter the premises, place the camera above the door and select the necessary zone in the “Visitors Counter” module’s settings (mark it with the line). You can also use the Cross-Line Detector to detect direction of movement, so you can count people walking in and out separately.

Q: Which Xeoma license do I need to choose in order to use the “Visitors Counter” module?

A: The “Visitors Counter” module is available in Xeoma Standard. If you need an advanced counting tool, you can use the “Cross-Line Detector” module available in Xeoma Pro. You can view the full edition comparison table here.

 

Start counting your visitors today

Try Xeoma free with the Visitors Counter and dozens of other modules — no credit card, no personal data required. Works out of the box in minutes.