Responses to user support requests. Weekly overview. Part 20.
Q: I’m researching software for AI analysis for CCTV. We have 48 cameras.
A: Thank you for your interest in Xeoma, the video surveillance software developed by Felenasoft. We are pleased that you are considering our solution with artificial intelligence (AI)-based analytics for your 48-camera CCTV system.
Xeoma is a flexible and powerful platform that supports up to 99.9% of the cameras on the market (including IP, ONVIF, USB, H.264/H.265, PTZ, WiFi, and more) and can handle up to 3,000 cameras per server. Our AI features include facial recognition (with up to 99% accuracy in our freshest beta version from yesterday), automatic license plate recognition (ANPR), abandoned object detection, smoke and fire detection, loitering detection, visitor counting, emotion analysis, and many more advanced options for security, automation, and marketing. All of this is configured in a modular and easy-to-use manner, without the need for complex installation or administrator rights.
For a project with 48 cameras and AI analysis, we recommend the Xeoma Pro edition, which includes professional modules such as those mentioned above, LDAP integration, multi-layer e-maps, RTSP broadcasting, and support for IP microphones. This edition is ideal for enterprise or large-scale environments. Licenses are perpetual (lifetime), with one year of free updates included, and you can renew them afterward at a 50% discount if you wish.
Our prices for a VMS with 48 cameras:
• Xeoma Pro edition – $3,837 USD (perpetual license with one year of updates).
• If you prefer the Xeoma Standard edition, it would be more economical – $1,279 USD.
• Optionally, we offer Xeoma Cloud, a cloud-based solution with no on-premises hardware required, with monthly prices starting at $10 USD per camera (depending on resolution, storage, and connections). For 48 cameras with 30 days of archive storage, the monthly cost could range from $192 to $6144 USD, depending on the configuration.
These prices do not include VAT (which may apply depending on your location) or specific Additional AI modules (such as facial recognition based on the number of faces in the database, which are charged per camera or per server, with discounts available for bundles).
We suggest trying our free Trial version, which includes 99% of the features, including the Pro and AI modules, with no time limits (except for Additional modules are available for testing during 1 hour, and all settings of the program are reset after 8 hours of using or after closing it). You can download it directly from our website: https://felenasoft.com/xeoma/en/download/. It requires no registration and is compatible with Windows, Linux, Mac, Android, and iOS.
If you need a custom quote, technical details, or assistance setting up a trial with your 48 cameras, please provide more information about your specific needs (e.g., camera type, storage, or integration requirements). Also you can request a free demo license if you need to test Xeoma functions for a longer uninterruptible period. You can contact us directly at support@felenasoft.com, via online chat on our website, or by phone/Skype. We’re here to help you find the best solution. We look forward to working with you!
Q: How much for
250 Hikvision cameras
4 nvrs
4 door station intercoms hikvision
Just facial recognition and line crossing on 10 of the cameras
Provide a list of all analytics included in the software
1. 3 sites with over 200 cameras
2. 4 NVR in SL3, 2x NVR in GL2 and 2x NVR in GL10
3. Is the software hosted on a PC or is it cloud based?
4. All sites are linked through Site-To-Site VPN and all cameras accessible
A: Here is a list of all analytics in Xeoma:
• Face Recognition
• Mask Detector (option in Face Recognition)
• Age Recognizer
• Gender Recognition
• Emotions (Face Detector – Emotions)
• Face ID (double authentication)
• ANPR / License Plate Recognition
• Object Recognition
• Drone & Airplane Recognition
• Bird Detector
• Text Recognition (OCR)
• Color Recognition
• Eye Tracking
• Sports Tracking (ball/players detection & PTZ follow)
• Construction Site Safety (helmet & workwear)
• Vehicle Speed Detector
• Sound Events Detector
• Sound Detector
• Smoke Detector
• Fire Detection
• Motion Detector
• Visitors Counter
• Cross-Line Detector (Tripwire)
• Crowd Detector (incl. social distance)
• Loitering Detector
• Detector of Abandoned Objects
• Problems Detector (camera tampering/health)
• Parking Spots (free/occupied)
• Heatmap
• My Detector (custom AI)
• Camera Embedded Detector (ONVIF detectors from camera)
• QR Code Recognition
• Smart Card Reader (for access control analytics)
Xeoma is hosted on your server, supports NVRs and remote camera connection via VPN tunneling. If you’re planning to use any kind of video analytics, we recommend considering two or three servers instead of one, as decoding 200 channels + running neural networks may overload almost any PC on the market.
As for licensing, two types of licenses can suit your needs:
• Xeoma Standard
• Xeoma Pro
You can see the comparison between them here.
Which video analytics modules seem suitable for you? Or would you like to set up a simple monitoring system with continuous archive recording?
Pricing:
$4142 (Xeoma Standard for 190 cameras) + $864 (Xeoma Pro for 10 cameras – includes line crossing a basic face recognition algorithm) + optional $7300 (advanced face recognition algorithm with 99% accuracy and unlimited database).
Server specifications:
For continuous recording of 190 cameras and applying line crossing detection and face recognition to 10 cameras (h.264, 4 mbit/sec) we recommend the following:
CPU: Intel Core i7-11700K
RAM: 32 GB
GPU: Nvidia Geforce 3080 Ti or higher
HDD: 255 TB / month
Since 255 TB / month may seem too high, we recommend using motion detection for archive recording on all cameras. If you will use the substream for motion detection, the specification provided above will be enough and will allow you to decrease the needed HDD capacity to 100 TB / month. Decreasing the bitrate to 2 Mbit/sec will decrease the capacity to 50 TB/month, and to 1 Mbit/sec to 25 TB/month.
Would you like me to tell you more about available face recognition options? Do the server specs suit you?
Q: I have replaced my older Hikvision camera with the Hikvision 2CD2366G2-I IP Camera but I can’t get the Xeoma PC software 18.11.21 to recognise the camera.
Is there any workaround for this?
A: You can add your camera manually. Please go to the “+’ menu and click “Add new camera manually”. Input the proper URL in the open dialog according to one of the following schemes:
rtsp://<address>:<port>/Streaming/Channels/<id>/
rtsp://<username>:<password>@<address>:<port>/Streaming/Channels/<id>/
Where <address> is the IP address of your camera, <port> is the RTSP port of the camera, and <username> and <password> refer to the login credentials of your camera.
Using the first format, you will be asked to login and verify your credentials before being allowed to view the stream.
Using the second format, you will automatically login when requesting the stream.
<id> refers to the channel number and stream type of the camera. For example, an <id> of 101 refers to channel #1 (first digit, 1xx) using the main stream (second and third digits, x01).
Examples below.
Main Stream
rtsp://192.168.1.100:554/Streaming/Channels/101/
rtsp://admin:examplepass123!@192.168.1.100:554/Streaming/Channels/101/
Sub Stream
rtsp://192.168.1.100:554/Streaming/Channels/102/
rtsp://admin:examplepass123!@192.168.1.100:554/Streaming/Channels/102
Q: I would like to add the Hikvision DS-KD8003-IME1 video intercom camera to Xeoma, but it keeps saying: invalid username or password for this URL. I’ve checked the username and password several times and they’re correct, so I don’t understand where I’m going wrong. I kindly ask for your help in resolving the problem.
A: Please make sure you use the correct URL. Please try the URL according to one of the following schemes:
rtsp://<address>:<port>/Streaming/Channels/<id>/
rtsp://<username>:<password>@<address>:<port>/Streaming/Channels/<id>/
Where <address> is the IP address of your camera, <port> is the RTSP port of the camera, and <username> and <password> refer to the login credentials of your camera.
Using the first format, you will be asked to login and verify your credentials before being allowed to view the stream.
Using the second format, you will automatically login when requesting the stream.
rtsp://admin:examplepass123!@192.168.1.100:554/Streaming/Channels/101/
Sub Stream
rtsp://192.168.1.100:554/Streaming/Channels/102/
rtsp://admin:examplepass123!@192.168.1.100:554/Streaming/Channels/102
October 3, 2025