Skip to content
  • Home
  • Xeoma
  • Download
  • Buy
  • Cloud
  • Reselling
  • Support
  • News
    • Free demo
    • Request invoice
    • Troubleshouting
    • Online chat
      • +44(20)3807-04-87
        Mon-Fri 0700-1600 UTC
    • About us
    Felenasoft Home (Felenasoft Software Development company)
    Video Surveillance
      Telegram WhatsApp WeChat

      ← See all customer care notes

      Waiting for image from the camera message instead of camera stream

      Q: I have cameras that say ‘ready to connect’ in their admin page. However, in Xeoma they show ‘Waiting for image from camera’. What should I do?

      A: See what error messages in Xeoma mean (and how to troubleshoot these errors) in our article ‘Messages in Xeoma’

      See also: My IP camera is not found by Xeoma, what should I do?

      Valid as of May 23, 2023

      Our contacts
      Chat with us
      Outsourcing services
      Privacy policy
      Follow us at social networks:
      Watch Xeoma video in XeomaSoftwareEng Channel On YouTube!  Follow Xeoma Video Surveillance Software on Twitter! 
      WhatsApp calls: +16467571287
      WeChat calls: +16467571287
      Telegram calls: @xeoma_surveillance
      Xeoma: Video Surveillance software with AI analytics
      KnownCalls: Call Blocker app
      Copyright © 2004-2025 Felenasoft
      Any questions?