Help connect a Chinese camera by its ID, by its QR code, by the verification code from the label

Help Connect a Chinese Camera by Its ID, QR Code, or Verification Code from the Label

We often receive requests to assist in connecting cameras to Xeoma using their ID, QR code, or verification code from the label, etc.

Such connection methods only work with the camera’s “native” software (usually a mobile application) provided by the camera’s manufacturer or its partners. This method will not work in third-party applications, including Xeoma! Read more about the nature of such cameras and how third-party video surveillance applications work here.

What should you do?
Try the standard ways to add cameras to Xeoma.
Another tip can be found in the following note: P2P cameras: what they are and how to connect them to Xeoma

If nothing helps, you may need to purchase another camera. You can find a list of recommended cameras with compatibility here.
Feel free to contact us for consultation on connecting your camera to Xeoma. Our contact information is here.

Valid as of December 3, 2024