Can’t open my archive viewer, what should I do?
1) Make sure that there are files in your archive of your camera

2) Stop Xeoma (if it’s installed to autostart: Main menu -> Install -> Uninstall -> Uninstall except for archive and settings)

3) Access Xeoma’s main directory, XeomaArchive folder (for every OS there are different ways:

4) Delete Database folder with all its contents

5) Run Xeoma

That should help. Please feel free to contact us if you need assistance regarding Xeoma!