Technical support will resume normal operations on February 24, 2026 (Tuesday).
By contacting Xeoma technical support and customer service, you consent to the processing of your data to the extent necessary to respond to your inquiry. More information in the Terms of Service
Contact us: help, answers to your questions, cooperation
You can request a bank invoice in just a few clicks! Simply select the desired product, choose 'Bank', then 'Buy', and enter your email address to receive the invoice.
If your emails return to you with error, please try to write us to this email, too:
Technical and pre-sale support is free of charge. Our operators will reply to your email within one business day. Please pay attention to the email delivery time. If we receive it at the end of the day, we will answer it the next day.
Paid support is applied only if custom development is required, in such case please contact us for a quote.
Any questions? Let’s talk!
Schedule a conference call with us through Google Meets, Zoom, Microsoft Teams etc. to discuss all things partnership
Get a personalized demo, training, TeamViewer setup, unlimited consultations and more
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Office contacts (weekdays):
Please note that calls are only handled in English. Email us for support in your language
+44(20)3807-04-87
United Kingdom, London
0700-1600 BST (GMT)
+1(646)757-12-87
USA, New York
02:00–11:00 EST (GMT-5)
+1(888)755-27-86
USA, toll-free
02:00–11:00 EST (GMT-5)
+49(1515)290-35-08
Germany, Bonn
0800-1700 CET (GMT+1)
+420(296)399-390
Czech Republic, Prague
8:00–17:00 CET (GMT+1)
+45(78)73-32-86
Denmark, Copenhagen
8:00-17:00 CET (GMT+1)
+972(3)7621576
Israel, Tel Aviv
9:00–18:00 IST (GMT+2)
+7 (727) 312-2333
Kazakhstan, Almaty
12:00–21:00 GMT+5
+370(69)19-87-86
Lithuania, Kaunas
9:00-18:00 EET (GMT+2)
+31(970)1028-10-86
Netherlands, Amsterdam
8:00-17:00 CET (GMT+1)
+7(900)348-42-71
Russia, Kaliningrad
09:00-18:00 GMT+2
+46(10)450-09-88
Sweden, Stockholm
8:00–17:00 CET (GMT+1)
+41 (31) 588-00-86
Switzerland, Bern
8:00 PM–11:00 PM CET (GMT+1)
Messengers
WhatsApp: +16467571287
Telegram: @xeoma_surveillance
WeChat: +16467571287
Online chat: See below
9:00-15:00 GMT
Work hours:
Online chat
To open chat, click here:
We guarantee that no spam will be sent, and your contacts will never be given to third parties.
Try also: KnownCalls: FelenaSoft’s 100% free call blocking app for Android that rejects robocalls, telemarketing and spam calls. Find out more about the KnownCalls app.
About us
FelenaSoft has been developing software products since 2004. Our main goal is to create quality products for our customers. Xeoma software has been on the market for more than 10 years. Xeoma is registered with the Ministry of Digital Development, Communications and Mass Media.
Also, we provide software development services: IT outsourcing and outstaffing. Many years of experience in using modern and flexible software development technologies, focused specialization and low flexible cost of services allow FelenaSoft to offer each client a solution to any problem with the highest quality and efficiency.
Xeoma global official representatives
FelenaSoft is a growing international company with offices worldwide. Here is a list of our global representatives who sell Xeoma and provide our customers with the solutions they need.
Europe
Germany
Erlenbachstraße 1-3, 89155 Erbach
+49(0)730 592 8383
Germany
Maxstrasse 3, 22089 Hamburg
+49 40 5598455-0
Denmark
Båstrupvej 535, 3480 Fredensborg
+45 5182 2244
Italy
Via Livorno, 60, 10144 Turin
+39(0)111 975 0951
Netherlands
PO Box 80152, 3508 TD Utrecht
+31 850 208 000
UK
Unit C1, Brearley Place, Baird Road, Quedgeley, Gloucester, GL2 2GB
+44(0)330 016 7680
United Kingdom
109 Festing Grove, Portsmouth, Hampshire, PO4 9QE
+44 2392006581
Belarus
Minsk region, Minsk area, Zaslavl city, Naberezhnaya str. 1-2, room 310
+375-17-388-10-89
MENA
MENA region, including the United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Egypt, and Iraq
GREENOLOGY ENGINEERING LTD
Main office: 82A Andrea Avraamidi, Strovolos 2024, Nicosia, Cyprus.
Local offices throughout the MENA region.
FelenaSoft’s HQ: BC KenDala, Dostyk Avenue 38, Almaty 050010
+7 (727) 312-2333
Taiwan
No. 54, Ronghua Street, North District, Taichung 404
+886 422 360 778
Thailand
9 Srinakarin 38, Nong Bon, Prawet, Bangkok 10250
+662 770 9700
Australia
Unit 2/1-3 Business Drive, Narangba, QLD, 4504
+61 1300 783 222
America
United States, or
2635 Perkins St NE, Salem, Oregon
+1 503 922 0540
United States, FL
18134 SW 92 Court, Palmetto Bay
+1 760-975-8000
Send us a message via this form
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Your message will help us enhance the software and improve its efficiency in matching your goals.
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