By contacting Xeoma technical support and customer care, you agree to the processing of your data to the extent necessary to respond to your inquiry. More in Terms and Conditions
Contact us: support, answers to your questions, partnership opportunities
You can request a bank invoice in just a few clicks here. Simply select the desired product, choose 'Bank', click 'Buy', and enter your email to receive the invoice.
If your emails are returned with an error, please also try writing to this email:
Technical and pre-sales support is free. Our team will respond to your email within one business day. Note that email delivery times may vary. If we receive your email late in the day, we will reply the next day.
Paid support applies only when custom development is needed. Contact us for a quote.
Have questions? Let's discuss them
Schedule a conference call via Google Meets, Zoom, Microsoft Teams, or similar platforms to discuss partnership opportunities
Request a personalised demo, training, TeamViewer setup, unlimited consultations, and more
We advise against using emails containing personal data, and sending us personal data in any other way. If you do, by submitting this form, you confirm your consent to the processing of your personal data
Want early access to new versions? Subscribe to announcements about new beta versionshere
Office contact details (weekdays):
Please note that calls are handled in English only. Email us for support in your language
+44(20)3807-04-87
United Kingdom, London
07:00-16:00 BST (GMT)
+1(646)757-12-87
USA, New York
02:00-11:00 EST (GMT-5)
+1(888)755-27-86
USA, toll-free
02:00-11:00 EST (GMT-5)
+49(1515)290-35-08
Germany, Bonn
08:00-17:00 CET (GMT+1)
+420(296)399-390
Czech Republic, Prague
08:00-17:00 CET (GMT+1)
+45(78)73-32-86
Denmark, Copenhagen
800-1700 CET (GMT+1)
+972(3)7621576
Israel, Tel Aviv
900-1800 IST (GMT+2)
+7(727)312-2333
Kazakhstan, Almaty
1200-2100 GMT+5
+370(69)19-87-86
Lithuania, Kaunas
900-1800 EST (GMT+2)
+31(970)1028-10-86
Netherlands, Amsterdam
800-1700 CET (GMT+1)
+7(900)348-42-71
Russia, Kaliningrad
09:00-18:00 GMT+2
+46(10)450-09-88
Sweden, Stockholm
08:00-17:00 CET (GMT+1)
+41(31)588-00-86
Switzerland, Bern
08:00-17:00 CET (GMT+1)
Messengers:
WhatsApp: +16467571287
Telegram: @xeoma_surveillance
WeChat: +16467571287
Online chat: See below
09:00-15:00 GMT
Work hours:
Online chat
Click here to open chat:
We confirm that no spam will be sent, and your contacts will not be shared with third parties.
Also, try: KnownCalls: FelenaSoft’s completely free call-blocking app for Android, designed to reject robocalls, telemarketing, and spam calls. Learn more about the KnownCalls app.
About us
FelenaSoft has been developing software products since 2004. Our primary objective is to create high-quality products for our customers. Xeoma software has been available for over 10 years. Xeoma is registered with The Ministry of Digital Development, Communications and Mass Media.
We also offer software development services: IT outsourcing and outstaffing. Our extensive experience with modern and flexible software development technologies, combined with our specialized focus and competitive pricing, enables FelenaSoft to provide each client with a solution to any challenge, delivering the highest quality and efficiency.
Xeoma global official representatives
FelenaSoft is a rapidly growing international company with offices worldwide. Below is a list of our global official representatives who sell Xeoma and can provide our customers with the solutions they need.
Europe
Germany
Erlenbachstraße 1-3, 89155 Erbach
+49(0)730 592 8383
Germany
Maxstrasse 3, 22089 Hamburg
+49 40 5598455-0
Denmark
Båstrupvej 535, 3480 Fredensborg
+45 5182 2244
Italy
Via Livorno, 60, 10144 Torino (TO)
+39(0)111 975 0951
Netherlands
PO box 80152, 3508 TD Utrecht
+31 850 208 000
UK
Unit C1 Brearley Place, Baird Road, Quedgeley Gloucester GL2 2GB
+44(0)330 016 7680
UK
109 Festing Grove, Portsmouth, Hampshire, PO49QE
+44 2392006581
Belarus
Minsk region, Minsk area, Zaslavl, Naberezhnaya str. 1-2, room 310
+375-17-388-10-89
MENA
MENA region, particularly United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Egypt, and Iraq
GREENOLOGY ENGINEERING LTD
Main office: 82A Andrea Avraamidi, Strovolos 2024, Nicosia, Cyprus.
Local offices across MENA.
FelenaSoft’s HQ: BC KenDala, Dostyk Avenue 38, Almaty 050010
+7(727)312-2333
Taiwan
No.54, Ronghua St., North District, Taichung 404
+886 422 360 778
Thailand
9 Srinakarin 38, Nong Bon, Prawet, Bangkok 10250
+662 770 9700
Australia
Unit 2/1-3 Business Drive, Narangba, QLD, 4504
+61 1300 783 222
America
United States, OR
2635 Perkins St NE, Salem, Oregon
+1 503 922 0540
United States, FL
18134 SW 92 Court, Palmetto Bay
+1 760-975-8000
Send us a message via this form
We value your feedback on Xeoma IP camera software.
Your message will help us improve the software and its performance.
Do you have an idea for a new product? Please share it with us
We recommend avoiding the use of emails containing personal data, and refraining from sending us personal data in any other way. If you still do, by submitting this form, you confirm your consent to the processing of your personal data
FREE XEOMA TRIAL
Try Xeoma for free. Enter your name and email address in the fields below, then click ‘Get Xeoma free demo licenses to email’.
We recommend avoiding the use of emails containing personal data, and refraining from sending us personal data in any other way. If you still do, by submitting this form, you confirm your consent to the processing of your personal data
Note: If you receive this error
SMTP error from remote mail server after end of data: host mx.felenasoft.com [111.22.33.44]: 550 5.7.1 Sorry, it is a SPAM filter. Please fix your DNS!
