Support for Xeoma video monitoring software

Felenasoft Support

Felenasoft provides free technical support to its clients. We offer high-priority, free feature additions and paid development services for our partners.

We encourage you not to use any cracks or other utilities created to crack Xeoma Video Monitoring Software. Please note that cracks are often distributed with adware, viruses and Trojans that can damage your PC

To ensure the security of your device, we recommend that you use only officially licensed software from FelenaSoft. By purchasing an official license, you support software developers in creating new products and improving existing ones. Thank you for choosing us.

If you see an error 404 “page not found” on our website while searching, or if you find any errors, please contact us.

Answers to frequently asked questions:
Why is there no image from the camera in Xeoma?
Why are Xeoma prices so high?
Why is the camera image in Xeoma delayed compared to the original?
[Mac OS] Why do I keep getting system prompts for incoming connections?
[Windows] Screen capture from multiple monitors
Saving Xeoma recordings to Cloud storage services
How can I change camera stream parameters in Xeoma video surveillance software?
Renewals after upgrading to Xeoma Pro
Preventing unwanted use of a local webcam
How to improve the Face Recognition module’s successful recognition rate
What does this message mean: “You will lose licenses after the update”?
What if I cannot run your 64-bit application on my 64-bit operating system?
Why is my PTZ camera’s response so slow?
Does the software support push notifications?
Why is Xeoma not deleting the recordings?
How to add more cameras and licenses to Xeoma
Which operating system do you recommend for optimal performance and stability?
Can I combine Free mode with a commercial license?
The ‘Loading archives’ error in the archive viewer
Why are archive recordings always one minute long?
How to write recordings to a network drive
How to cancel Xeoma subscriptions
Can Xeoma Cloud be redistributed between several companies?
Where can I find my license?
Xeoma Cloud questions: connection, camera operation, subscriptions
What should I do if my camera isn’t working in Xeoma?
We need auto tracking for sports games (football, basketball). Can Xeoma do that?
Why aren’t all cameras shown in the Web Server browser interface?
How do I change the size of Xeoma’s PTZ control for my camera?
How do I get the IP address and password for remote access from mobile phone?
Change the installation directory of Xeoma from the Linux CLI
Alerts for idle security guards
Connection to Xeoma failed
Detector of Abandoned Objects for car park and unattended items
PTZ Tracking: not returning to start position
How do I know if my camera works via ONVIF?
How long does Export take?
Camera groups in Xeoma
Can’t run Xeoma on my Mac
Xeoma Pro, Your Cloud: useful links and information
Licenses and cameras are gone
How do I calculate the required bandwidth for my system?
Activation successful, but 0 cameras available
Interested in a partnership?
How to migrate a server to another machine
How can I reduce license costs?
Converting video files to MJPEG
How can I get a more affordable solution with Xeoma?
Waste management, ANPR ticketing, and other city surveillance applications: how to implement in Xeoma
Drawer opening detection, storage capacity alerts, and other small business applications: how to implement in Xeoma
How do I reduce the number of images sent to the plate recognition module?
I can't open my archive viewer; what should I do?
How to install and run Xeoma on a fresh CentOS 8 installation
No audio on Linux
Does Xeoma support handling encrypted video streams?
When will I receive my license?
Can I test the "Sports tracking" module in the Lite version?
Error decoding video on the client. To view this camera, enable decoding on the server side" error message on iOS
Xeoma on Huawei devices
Adding a Xeoma shortcut to the Unity panel in Linux
Does Xeoma support MQTT?
Will Xeoma run on my AWS virtual machine?
User access management
Unstable video streams
False alarms in Xeoma
I forgot my password, what should I do?
Demo license for Xeoma Lite
Downloading previous versions of Xeoma for Linux without a graphical interface
Exclusion zones: exclude alarms if a reference camera detects movement
License problems: when nothing else works
Arch Linux issues and solutions
Is it possible to count aircraft parking time using Xeoma?
Factors affecting hardware requirements
How to play a live video stream in VLC
How to run Xeoma CCTV on Android TV
Does Xeoma work on Raspberry Pi 2?
Can I set up a video surveillance system in my store using Xeoma?
How to send archives to another location for storage

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