Privacy policy for KnownCalls app
PRIVACY POLICY FOR KNOWNCALLS ANDROID APP BY FELENASOFT LTD
This privacy policy for personal information (“Policy”) is applicable to all the User’s personal data that Felenasoft Ltd. (“Company” or “Felenasoft Company”) can get when the KnownCalls Android application (“KnownCalls”) or the Company’s website (“Company’s website”) are used.
By using KnownCalls, you give your unconditional consent to this Policy and the terms of processing your personal information specified therein. If you do not agree to the terms of the Policy, you may not use or install the software product. By installing and (continuously) using KnownCalls, you agree to be bound by the terms of this Policy.
1. Disclosure to third parties
1.1. Felenasoft Company asks its users, clients and partners to refrain from sharing their personal data with it. However, if a user, a client or a partner willingly shares his or her personal data with the Company, the Company does not reveal this data to third parties unless the data’s owner gives his or her consent or unless it is required in accordance with legal regulations. The Company is not responsible for the actions of mobile or Internet operators, as well as manufacturers of mail services (including, but not limited to, Gmail, Thunderbird and others), app stores (including, but not limited to, Google Play Market, AppStore and others), messenger applications (including, but not limited to, Skype, Telegram, WhatsApp, Jivochat online chat and others) and other services, programs and means of communication, which may receive the user’s personal information not from the Company, but during the process itself of the user sharing their personal data with the Company.
1.2. Felenasoft Company does not collect or process website cookies, but Company’s website uses third-party analytics tools (including but not limited to Google Analytics) that uses cookies to track users’ actions across Company’s website. A user who has come to the Company’s website from the website of Google or of other analytics tools or their partners for the first time is asked to consent to the collection and transfer of such cookies by these metric systems in a pop-up prompt.
2. Collection and use of personal information
2.1. KnownCalls does not resend and the Company or any third parties do not have access to any personal or private information that KnownCalls works with on the User’s device, including but not limited to calls, text messages and phone numbers, contents of phone or text message conversations, any data stored on the User’s device, etc. The Company or KnownCalls do not carry out covert audio, photo or video surveillance on users.
2.2. For its functioning, KnownCalls will ask for the following permissions depending on the selected settings:
2.3. Felenasoft Company asks its users, clients and partners to refrain from sharing their personal data with it. However, if a user, a client or a partner willingly shares his or her personal data with the Company, procession thereof is described in clause 5 of this Privacy Policy.
3. Protection of personal information
Felenasoft Company does not store or process users’ personal data. The Company takes all administrative and technical measures to safeguard user’s personal information against loss, theft, and misuse, or unauthorized access, disclosure, and destruction.
4. Subscription to KnownCalls newsletter
In case the User has subscribed to KnownCalls newsletter on Felenasoft Company on his/her own and confirmed subscription to the email address by following the link in the confirmation email, no data is given to third parties, and the address is only used for the KnownCalls news sendout according to the specified interval. No third parties advertisements will ever be sent. The user is free to unsubscribe at any moment in just one click via the link given in each letter, no additional actions required.
5. Consent to the processing of personal data
5.1. Felenasoft Company asks users to refrain from sharing their personal data with it. By leaving his or her data on the Company’s website (via forms of feedback, newsletter subscription and others), the User accedes to this Agreement and:
* guarantees that he or she does not violate any rules, terms and policies pertaining to the law of the User’s country or legal rights and interests of third parties;
* confirms that he or she has carefully read the Policy in full, and that he or she understands the Policy clearly;
* expresses consent to the Company’s processing of the personal data provided by the User in accordance with the Policy unconditionally and completely.
The User gives his or her consent to such methods of processing his or her personal data, both with and without any automation means, as gathering, recording, systematization, accumulation, storage, correction (updates or modification), extraction, use, anonymization, blocking, deletion and destruction of data. The User also confirms that he or she gives the consent willingly and acts out of his or her own will and interest.
The processing of personal data is conducted to achieve the goals listed in clauses 5.2. and 5.3.
5.2. Consent to the processing of personal data to receive the Company’s newsletters
By sharing his or her personal data on the Company’s website via the newsletter subscription form, the User gives his or her consent to the processing of the following personal data:
* the User’s email address;
* the User’s actual name or company name, or alias.
In cases when the personal data of third parties is shared, the User confirms that the data was collected with the consent of third parties involved.
The processing of personal data is carried out to ensure that the User is notified of the news, promotions and other notifications about KnownCalls and/or the Company.
5.3. Consent to the processing of personal data through feedback forms on the Company’s website
By sharing his or her personal data on the Company’s website via any feedback form, the User gives his or her consent to the processing of the following personal data:
*the User’s email address (optional);
*any other kind of information related to the User (optional).
In cases when the personal data of third parties is shared, the User confirms that the data was collected with the consent of third parties involved.
The processing of personal data is carried out to ensure communication with the User and reply if necessary.
5.4. Present Agreement is valid indefinitely from the moment personal data is provided and may be revoked by the User by sending a message to the email address specified in the Contacts section.
The User may demand the Company correct, block or destroy his or her personal data in the event that the data is incomplete, outdated, incorrect, collected illegally or unnecessary for achieving the processing goals. The User may take other measures provided by law to protect his or her rights.
In turn, the Company will ensure the User’s personal data’s safety and privacy, and will not share the data with third parties.
6. Personal data that applicants might send during the recruitment process
6.1. Personal data is not required for a candidate to be considered for vacant positions at the Company. Applicants may use anonymized data instead of personal data. By providing their personal data to the Company in course of sending a resume and cover letter to the Company’s email address, the applicant expresses consent to this Policy and the Company’s processing of the provided personal data in accordance with the Policy unconditionally and completely.
6.2. Personal data that the applicant may voluntarily provide to the Company and which will be processed by the Company may include first name, surname, date and place of birth, email address, phone number, education information, employment history, profession and position, facial photograph (not used for biometrics), and information about the applicant’s hobbies.
6.3. The applicant gives their consent to the processing of personal data, namely, performing any actions using automation tools or without using such tools with personal data, including gathering, recording, systematization, accumulation, storage, correction (updates or modification), extraction, use, anonymization, blocking, deletion and destruction of personal data, and confirms that by giving such consent, they are acting freely, of their own will, and in their own interest.
6.4. The processing of personal data is carried out for the purpose of considering the applicant’s candidacy for vacant positions at the Company.
6.5. The Company takes appropriate measures to protect personal data, including technological means, in accordance with internal regulations.
6.6. The applicant has the right to request the deletion of their personal data held by the Company by sending a written request to the Company’s email address specified in the “Contacts” section of the Company’s Website.
7. Privacy policy updates
Felenasoft Company may apply changes to this Policy without notice. The Policy will display the date when the last changes were applied if any changes to the Policy are made. New edition of the Policy is valid since the moment it is published. All changes and updates to the Privacy Policy are always listed on this page: https://felenasoft.com/knowncalls/en/privacy/.
Last updated: February 25, 2025