Privacy policy for KnownCalls app

PRIVACY POLICY FOR KNOWNCALLS ANDROID APP BY FELENASOFT LTD

This privacy policy for personal information (“Policy”) is applicable to all the User’s personal data that Felenasoft Ltd. (“Company” or “Felenasoft Company”) can get when the KnownCalls Android application (“KnownCalls”) or the Company’s website (“Company’s website”) are used.

By using KnownCalls, you give your unconditional consent to this Policy and the terms of processing your personal information specified therein. If you do not agree to the terms of the Policy, you may not use or install the software product. By installing and (continuously) using KnownCalls, you agree to be bound by the terms of this Policy.

1. Disclosure to third parties

Felenasoft Company asks its users, clients and partners to refrain from sharing their personal data with it. However, if a user, a client or a partner willingly shares his or her personal data with the Company, the Company does not reveal this data to third parties unless the data’s owner gives his or her consent.

2. Collection and use of personal information

2.1. KnownCalls does not resend and the Company or any third parties do not have access to any personal or private information that KnownCalls works with on the User’s device, including but not limited to calls, text messages and phone numbers, contents of phone or text message conversations, any data stored on the User’s device, etc. The Company or KnownCalls do not carry out covert audio, photo or video surveillance on users.

2.2. For its functioning, KnownCalls will ask for the following permissions depending on the selected settings:

  • Access to Contacts (calls) – Required to check if a number is in the Contacts list. KnownCalls uses this permission to block calls from unknown numbers.
  • Access to Contacts (messages) – Required to check if a number is in the Contacts list. KnownCalls uses this permission to mute messages from unknown numbers.
  • Set as default Caller ID and spam app (calls) – Required to get calls, find out what number is calling, and reject the call if it’s spam. KnownCalls requires this permission to reject calls from unknown numbers.
  • Access to messages (messages) – Required to get access to incoming messages. KnownCalls uses this permission to understand who is sending the text and mute it if they are unknown.
  • Access to Do Not Disturb mode (messages) – Required to mute sound of incoming messages. KnownCalls uses this permission to mute messages from unknown numbers.
  • 3. Protection of personal information

    Felenasoft Company does not store or process users’ personal data. The Company takes all administrative and technical measures to safeguard user’s personal information against loss, theft, and misuse, or unauthorized access, disclosure, and destruction.

    4. Subscription to KnownCalls newsletter

    In case the User has subscribed to KnownCalls newsletter on Felenasoft Company on his/her own and confirmed subscription to the email address by following the link in the confirmation email, no data is given to third parties, and the address is only used for the KnownCalls news sendout according to the specified interval. No third parties advertisements will ever be sent. The user is free to unsubscribe at any moment in just one click via the link given in each letter, no additional actions required.

    5. Consent to the processing of personal data

    5.1. Felenasoft Company asks users to refrain from sharing their personal data with it. By leaving his or her data on the Company’s website (via forms of feedback, newsletter subscription and others), the User accedes to this Agreement and:
    * guarantees that he or she does not violate any rules, terms and policies pertaining to the law of the User’s country or legal rights and interests of third parties;
    * confirms that he or she has carefully read the Policy in full, and that he or she understands the Policy clearly;
    * expresses consent to the Company’s processing of the personal data provided by the User in accordance with the Policy unconditionally and completely.

    The User gives his or her consent to such methods of processing his or her personal data, both with and without any automation means, as gathering, recording, systematization, accumulation, storage, correction (updates or modification), extraction, use, anonymization, blocking, deletion and destruction of data. The User also confirms that he or she gives the consent willingly and acts out of his or her own will and interest.

    The processing of personal data is conducted to achieve the goals listed in clauses 5.2. and 5.3.

    5.2. Consent to the processing of personal data to receive the Company’s newsletters
    By sharing his or her personal data on the Company’s website via the newsletter subscription form, the User gives his or her consent to the processing of the following personal data:

    * the User’s email address;
    * the User’s actual name or company name, or alias.
    In cases when the personal data of third parties is shared, the User confirms that the data was collected with the consent of third parties involved.

    The processing of personal data is carried out to ensure that the User is notified of the news, promotions and other notifications about KnownCalls and/or the Company.

    5.3. Consent to the processing of personal data through feedback forms on the Company’s website
    By sharing his or her personal data on the Company’s website via any feedback form, the User gives his or her consent to the processing of the following personal data:

    *the User’s email address (optional);
    *any other kind of information related to the User (optional).
    In cases when the personal data of third parties is shared, the User confirms that the data was collected with the consent of third parties involved.

    The processing of personal data is carried out to ensure communication with the User and reply if necessary.

    5.4. Present Agreement is valid indefinitely from the moment personal data is provided and may be revoked by the User by sending a message to the email address specified in the Contacts section.

    The User may demand the Company correct, block or destroy his or her personal data in the event that the data is incomplete, outdated, incorrect, collected illegally or unnecessary for achieving the processing goals. The User may take other measures provided by law to protect his or her rights.

    In turn, the Company will ensure the User’s personal data’s safety and privacy, and will not share the data with third parties.

    6. Privacy policy updates

    Felenasoft Company may apply changes to this Policy without notice. The Policy will display the date when the last changes were applied if any changes to the Policy are made. New edition of the Policy is valid since the moment it is published. All changes and updates to the Privacy Policy are always listed on this page: https://felenasoft.com/knowncalls/en/privacy/.

    Last updated: December 19, 2024