Attention please! Due to New Year holidays our tech support over phone, online chat or messengers will not be working from December 29, 2024 to January 8, 2025. During this time, please send us an email if you have a question, or see if our self-help pages help instead. Here’s a guide on how to look for answers on our website
Technical support will resume working in the usual volume right after the holidays, from the 9th of January, 2025 (Thursday) on.
Contact us – FelenaSoft Company – software development and outsourcing
To find out more about our services in software development, request a quote or ask about about our software products, please contact us. We also welcome your feedback about our products and services and ideas for new products.
Free pre-sale and post-sale support and project estimation. Please contact us for a quote.
For more ways to contact us (Online Chat, skype, or message submit form) please visit the contact page for our product Xeoma
Email:
support hereAt felenasoft hereDot com
or use this contact form
If your emails return to you with error, please try to write us to these emails, too:
xeoma hereDot felenasoft hereAt gmail hereDot com
or see troubleshooting
Technical and pre-sale support is free of charge. Our operators will reply to your email within one working day. Please pay attention to the email delivery time. If we receive it at the end of the day, we will answer it the next day.
Phone:
| +44(20)3807-04-87 | United Kingdom, London | 700-1600 BST (GMT+1) |
| +1(646)757-12-87 | USA, New-York | 2 am – 11 am DST(GMT-4) |
| +1(888)755-27-86 | USA, toll-free | 2 am – 11 am DST(GMT-4) |
| +49(1515)290-35-08 | Deutschland, Bonn | 900-1500 CEST (GMT+2) |
| +420(296)399-390 | Czech Republic, Prague | 800-1700 CEST (GMT+2) |
| +45(78)73-32-86 | Denmark, Copenhagen | 800-1700 CEST (GMT+2) |
| +972(3)5200091 | Israel, Tel Aviv | 900-1800 IDT (GMT+3) |
| +7(727)312-2333 | Kazakhstan, Almaty | 1100-2000 GMT+5 |
| +370(69)19-87-86 | Lithuania, Kaunas | 900-1800 EEST (GMT+3) |
| +31(970)1028-10-86 | Netherlands, Amsterdam | 800-1700 CEST (GMT+2) |
| +48(57)358-10-86 | Poland, Gdansk | 800-1700 CEST (GMT+2) |
| +7(900)348-42-71 | Russia, Kaliningrad | 800-1700 GMT+2 |
| +46(10)450-09-88 | Sweden, Stockholm | 800-1700 CEST (GMT+2) |
| +41(31)588-00-86 | Switzerland, Bern | 800-1700 CEST (GMT+2) |
Work hours:
Find below the best time to contact us through phone or live chat. Emails are accepted 24/7 and usually answered within 1 working day.
For more ways to contact us (Online Chat, skype, or form to submit your message through our site) please visit the contact page for our product Xeoma