Archive is not being recorded! Failed to generate the filena

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Archive is not being recorded! Failed to generate the filena

Postby duncanrm » Sat Mar 09, 2019 5:16 am

Hi..

A few weeks ago it appears my cameras stopped recording.. I am seeing an error message every few minutes that says:

"Archive is not being recorded! Failed to generate the resulting file name (TMP22130.mkv0304_00_59.mkv)".. All cameras.

I have tried changing the path.. same error occurs. I am on Linux running 18.11.21. A check for updates reports this is the latest version.

Help?

Duncan
duncanrm
 
Posts: 3
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Re: Archive is not being recorded! Failed to generate the fi

Postby duncanrm » Sat Mar 09, 2019 5:37 am

Not happy.. had to update to the Beta of 19.3.7 in Linux to get this fixed.. AND had to purchase a new licence to do that.
duncanrm
 
Posts: 3
Joined: Sat Mar 09, 2019 5:13 am

Re: Archive is not being recorded! Failed to generate the fi

Postby avalon66 » Sat Mar 09, 2019 1:48 pm

So I'm not on my own then, as I have been getting simalar error messages with my cameras. I don't see how we should pay for a new licence to upgrade and get the errors fixed.
avalon66
 
Posts: 50
Joined: Sat Aug 18, 2018 4:35 pm

Re: Archive is not being recorded! Failed to generate the fi

Postby duncanrm » Sat Mar 09, 2019 11:46 pm

I've sent Support an email.. no response yet. I purchased a monthly license to get this sorted, I'll be looking for a credit on my account to resolve this.
duncanrm
 
Posts: 3
Joined: Sat Mar 09, 2019 5:13 am


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