Loss of sound is possible

Xeoma Software

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Loss of sound is possible

Postby cancam » Sun Jan 20, 2019 5:35 am

When I go into adjust the Sound Alarm module, I see "Attention! Loss of sound is possible. Please remove Xeoma from autostart or remove the module from the chain." .

It's right. Sometimes the sound works, other times it won't.

If I remove the module from the chain I won't have an alarm sound.

I'm on Ubuntu 18.04.1

I've searched through Ubuntu startup services and startup applications.
No Xeoma in Ubuntu startup stuff.
Nothing in Xeoma autostart settings either.

Help?
cancam
 
Posts: 3
Joined: Sun Jan 20, 2019 5:22 am

Re: Loss of sound is possible

Postby Admin_P » Tue Jan 22, 2019 11:44 am

Hello! Try executing this in the console:
Code: Select all
sudo find / -name "XeomaCoreService.*"

Does it find anything?
1) If yes, delete Xeoma from autostart like this:
Code: Select all
sudo ./xeoma.app -install -removeexe

2) If not, which version of Xeoma do you have installed?
Admin_P
 
Posts: 210
Joined: Wed Aug 24, 2016 1:49 pm

Re: Loss of sound is possible

Postby cancam » Wed Jan 23, 2019 8:56 am

I was just coming here to post updates as an excuse to bump the thread.
I'm running Ubuntu 18.04 and Xeoma 18.11.21.
I found XeomaCoreService.service in /etc/systemd/system by means of (can't post the link - here dot com /xeoma/en/articles/settings/), and lots of searching.

Here it is if I can...

Code: Select all
[Unit]
Description=XeomaCore
After=syslog.target

[Service]
Type=simple
PIDFile=/var/run/XeomaCore.pid
ExecStart=/home/d1user/bin/Xeoma/xeoma -service -startdelay 10
Restart=always
KillMode=process

[Install]
WantedBy=multi-user.target


I'll give that command line a whirl and see if the error notice goes away.

Thanks for the help.
The friendly support alone has convinced me to buy when I finally get my cameras wired in.
---
EDIT ADD...

Hmm, ok well. ...a few things.
When I ran the line it didn't work because my file is called xeoma_free.app.
After I finally found it I ran it for that file.
It removed the error notice but no sound when I hit test.
( yes, I do have libasound2 installed - the sound works sometimes but not others for reasons I don't know )
It also removed the Xeoma Icon from my desktop.
Here's what it did...

user@d1:~/xeoma sudo ./xeoma_free.app -install -removeexe
[sudo] password for d1user:
Remove programm files (leave Archive) ...
* Ok > popClientFromAutorun
* Ok > unInstallCloudShortcut
* Ok > uninstallCloudServer
* Ok > uninstallLicenseServerShortcut
* Ok > uninstallLicenseServer
* Ok > unInstallClientShortcut
* Ok > unInstallCoreShortcut
* Ok > unInstallCloudShortcut
* Ok > unRegisterInSystem
* Ok > unRegisterCoreAsService
grep: grep: No such file or directory
grep: xeoma.prerm: No such file or directory
* Ok > removeExeOnly
* Ok > uninstallExe
Ok


Oh no's.
That's OK. I'm going to fiddle with it till it works because it works better than the NVR I bought to hook it up to.
( My computer doesn't have TB's of free space and it's not on all the time. )
It will mostly be for viewing and motion detection so the sound part will be KEY
Thanks again.
I'll try re-installing and probably be back with the same problem.
cancam
 
Posts: 3
Joined: Sun Jan 20, 2019 5:22 am


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