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Trojan:Win32/Azden.A!cl detected by Windows Defender

PostPosted: Wed Nov 29, 2017 9:22 pm
by cjtrevor
re Beta 17.11.24 Windows 64

Windows Defender detects Trojan:Win32/Azden.A!cl and deletes the file.

Assume it is a false positive but are you able to confirm and resolve with Microsoft?

Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

PostPosted: Thu Nov 30, 2017 9:19 am
by Admin_P
Hello! Yeah, this is false detection on the Defender's side, you can ignore it. Xeoma is completely free of any malware (you can make a scan yourself, e.g. via VirusTotal). We'll try and reach out to Microsoft but, sadly, there is no guarantee we'll get a response in any reasonable amount of time.

Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

PostPosted: Thu Nov 30, 2017 11:55 am
by cjtrevor
Unfortunately Windows Defender deletes the file by itself at intervals, so the only solution I could find is install the previous version.

Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

PostPosted: Thu Dec 07, 2017 1:16 pm
by markius
I have the same problem. I can't successfully download the Windows installer because defender immediately deletes the file.

This is the first time I've tried Xeoma and I have to say, this does not fill me with confidence. You've pretty much fallen out of the running at the first hurdle.

Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

PostPosted: Mon Dec 11, 2017 4:54 pm
by skylord123
Is it detecting the client or the server as a virus? I run the beta client on the latest Win 10 and have no issues (but my server is linux).

Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

PostPosted: Mon Dec 11, 2017 5:30 pm
by Admin_N
Guys, we're looking into it right now.

It doesn't happen on all Windows 10 machines, we're trying to find a pattern/workaround now.

If your Win10's Defender doesn't delete Xeoma, you're in the clear.

Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

PostPosted: Mon Dec 11, 2017 5:32 pm
by Admin_N
And of course Xeoma doesn't have Trojans, it isn't a Trojan itself. More info on a fix is to follow, please stand by!

Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

PostPosted: Wed Dec 13, 2017 4:22 pm
by Admin_N
Good news guys,

We've submitted Xeoma to the False Positives center for Microsoft's Windows Defender, and it confirmed that Xeoma doesn't have and isn't a Trojan. Feel free to make sure for yourself https://www.microsoft.com/en-us/wdsi/filesubmission

We're now waiting for update of their bases and hopefully Xeoma won't be falsely detected anymore. It's annoying :|

Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

PostPosted: Thu Dec 14, 2017 10:31 am
by Admin_N
OK, I'm getting the word that Defender's bases were updated today and that Xeoma is no longer detected as a threat.

Could you please update your Defender and see if it still detects Xeoma? We'd appreciate your feedback!

Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

PostPosted: Mon Dec 18, 2017 11:51 pm
by cjtrevor
Hello, yes all seems good now. Thank you.

Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

PostPosted: Tue Dec 19, 2017 11:41 pm
by Admin_N
cjtrevor wrote:Hello, yes all seems good now. Thank you.


Thanks for your feedback! Hope Xeoma will work smoothly for you now