Trojan:Win32/Azden.A!cl detected by Windows Defender

Xeoma Software

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Trojan:Win32/Azden.A!cl detected by Windows Defender

Postby cjtrevor » Wed Nov 29, 2017 9:22 pm

re Beta 17.11.24 Windows 64

Windows Defender detects Trojan:Win32/Azden.A!cl and deletes the file.

Assume it is a false positive but are you able to confirm and resolve with Microsoft?
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Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

Postby Admin_P » Thu Nov 30, 2017 9:19 am

Hello! Yeah, this is false detection on the Defender's side, you can ignore it. Xeoma is completely free of any malware (you can make a scan yourself, e.g. via VirusTotal). We'll try and reach out to Microsoft but, sadly, there is no guarantee we'll get a response in any reasonable amount of time.
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Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

Postby cjtrevor » Thu Nov 30, 2017 11:55 am

Unfortunately Windows Defender deletes the file by itself at intervals, so the only solution I could find is install the previous version.
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Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

Postby markius » Thu Dec 07, 2017 1:16 pm

I have the same problem. I can't successfully download the Windows installer because defender immediately deletes the file.

This is the first time I've tried Xeoma and I have to say, this does not fill me with confidence. You've pretty much fallen out of the running at the first hurdle.
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Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

Postby skylord123 » Mon Dec 11, 2017 4:54 pm

Is it detecting the client or the server as a virus? I run the beta client on the latest Win 10 and have no issues (but my server is linux).
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Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

Postby Admin_N » Mon Dec 11, 2017 5:30 pm

Guys, we're looking into it right now.

It doesn't happen on all Windows 10 machines, we're trying to find a pattern/workaround now.

If your Win10's Defender doesn't delete Xeoma, you're in the clear.
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Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

Postby Admin_N » Mon Dec 11, 2017 5:32 pm

And of course Xeoma doesn't have Trojans, it isn't a Trojan itself. More info on a fix is to follow, please stand by!
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Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

Postby Admin_N » Wed Dec 13, 2017 4:22 pm

Good news guys,

We've submitted Xeoma to the False Positives center for Microsoft's Windows Defender, and it confirmed that Xeoma doesn't have and isn't a Trojan. Feel free to make sure for yourself https://www.microsoft.com/en-us/wdsi/filesubmission

We're now waiting for update of their bases and hopefully Xeoma won't be falsely detected anymore. It's annoying :|
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Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

Postby Admin_N » Thu Dec 14, 2017 10:31 am

OK, I'm getting the word that Defender's bases were updated today and that Xeoma is no longer detected as a threat.

Could you please update your Defender and see if it still detects Xeoma? We'd appreciate your feedback!
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Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

Postby cjtrevor » Mon Dec 18, 2017 11:51 pm

Hello, yes all seems good now. Thank you.
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Re: Trojan:Win32/Azden.A!cl detected by Windows Defender

Postby Admin_N » Tue Dec 19, 2017 11:41 pm

cjtrevor wrote:Hello, yes all seems good now. Thank you.


Thanks for your feedback! Hope Xeoma will work smoothly for you now
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